I built my home and had my lane installed over three years ago. We’ve had very few issues and, the ones we’ve had, were mostly minor technology questions. Unfortunately – for me- I’m not very handy so I’ve needed quite a bit of hand holding. In most cases, I’d simply need some basic instruction…and it never fails, I’d need help at midnight on a Friday when I’m hosting a party. All-American is always ready and able to support me no matter what the question or issue.